General terms and conditions and customer information

 

I. General Terms and Conditions

 

§ 1 Basic provisions

 

(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Adil El Garani) via the website ramadan24.com. Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby rejected.

 

(2) For the purposes of these provisions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a legally capable partnership that, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

 

§ 2 Conclusion of the contract

 

(1) The subject of the contract is the sale of goods.

 

(2) By placing the respective product on our website, we are submitting a binding offer to conclude a contract under the conditions specified in the item description. 

 

 

The goods intended for purchase are placed in the “shopping cart”. You can access the “shopping cart” via the corresponding button in the navigation bar and make changes there at any time.

After accessing the “Checkout” page and entering your personal data as well as the payment and shipping conditions, all order details are displayed again on the order summary page.

 

 

Before submitting your order, you have the opportunity to review all the information again, change it (also using your browser’s “back” button), or cancel the purchase.

By submitting your order via the “order with obligation to pay” button, you legally declare your acceptance of the offer, thereby concluding the contract.

 

(4) Your requests for a quotation are non-binding. We will then send you a binding offer in written form (e.g., by email), which you can accept within 5 days.

 

(5) Order processing and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically via email. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured, and in particular, that it is not prevented by spam filters.

 

§ 3 Individually designed goods

 

 

 

(2) You undertake not to transmit any data whose content infringes the rights of third parties (in particular copyrights, name rights, trademark rights) or violates applicable laws. You expressly indemnify us against all claims asserted by third parties in this context. This also includes the costs of any legal representation required in this connection.

 

(3) We do not verify the accuracy of the content of the transmitted data and therefore assume no liability for errors.

 

§ 4 Right of retention, retention of title

 

(1) You may only exercise a right of retention insofar as it relates to claims arising from the same contractual relationship.

 

(2)  The goods remain our property until the purchase price has been paid in full.

 

(3)  If you are an entrepreneur, the following also applies:

 

 

 

 

c) In the event of combination and mixing of the goods subject to retention of title, we acquire co-ownership of the n

new item in proportion to the invoice value of the goods subject to retention of title relative to the other processed items at the time of processing.

 

d) We undertake to release the securities to which we are entitled at your request insofar as the realizable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.

 

§ 5 Warranty

 

(1) The statutory liability rights for defects apply.

 

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to comply will not affect your statutory warranty rights.

 

(3) If you are an entrepreneur, the following applies in deviation from the above warranty provisions:

 

a)  Only our own specifications and the manufacturer’s product description are considered agreed upon as the characteristics of the goods, not other advertising, public statements, or pronouncements by the manufacturer.

 

 

 

c)  The warranty period is one year from delivery of the goods. The following reduction of the warranty period does not apply:

 

– damages attributable to us caused by negligence resulting in injury to life, body, or health, and in the case of other damages caused intentionally or through gross negligence;

– insofar as we have fraudulently concealed the defect or assumed a guarantee for the quality of the goods;

– in the case of items that, according to their usual purpose, have been used for a building and have caused its defectiveness;

– in the case of statutory recourse claims that you may have against us in connection with warranty rights.

 

§ 6 Choice of law

 

(1)  German law applies. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence (principle of most favorable law).

 

(2)  The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) do not apply.

 

 

 

 

II. Customer information

 

1. Identity of the seller

 

Adil El Garani

Elbe Str 7

65479 Raunheim

Germany

Phone: 015159242433

Email: info@ramadan24.de

 

Alternative dispute resolution:

 

2. Information on the conclusion of the contract

 

The technical steps leading to the conclusion of the contract, the conclusion of the contract itself, and the correction options are governed by the provisions of “Formation of the Contract” in our General Terms and Conditions (Part I).

 

3. Contract language, contract text storage

 

3.1. Contract language is German .

 

3.2. We do not store the complete contract text. Before submitting your order via the online shopping cart system, you can print or save the contract details electronically using your browser’s print function. After we receive your order, the order details, the legally required information for distance selling contracts, and the General Terms and Conditions will be sent to you again by email.

 

 

4. Essential characteristics of the product or service

 

The essential characteristics of the goods and/or services can be found in the respective offer.

 

5. Prices and payment methods

 

5.1. The prices listed in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.

 

 

5.3. If delivery is made to countries outside the European Union, additional costs may be incurred that are beyond our control, such as customs duties, taxes, or money transfer fees (bank transfer or exchange rate fees), which you are responsible for paying.

 

 

5.5. The payment methods available to you are displayed under a correspondingly labeled button on our website or in the respective offer.

 

5.6. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due immediately.

 

 

 

6.2. If you are a consumer, the law stipulates that the risk of accidental loss or damage to the goods during shipment only passes to you upon delivery, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the seller or another person responsible for carrying out the shipment. 

 

7. Warranty and Guarantees

 

8. Dispute resolution

 

http://ec.europa.eu/consumers/odr/.