Welcome to our FAQ section!
How can we help you?
Frequently Asked Questions
We are a purely online shop without physical stores, which allows us to save considerable operating and ancillary costs. We always strive to offer our products at the lowest possible prices. Of course, these always depend on the offers from our suppliers.
For items that are in stock, delivery within Germany takes 1–3 business days.
Simply use our search field. If you cannot find the item you are looking for this way, please contact us directly: info@ramadan24.de or via WhatsApp +49(0)15 15 9 24 24 33
Orders you place in the Ramadan24 online shop are delivered by DHL or Deutsche Post. Deliveries abroad are handled by different carriers depending on the destination.
If you like something on Ramadan24.de, simply click the “To the shop” button. We will take you directly to the online shop where you can buy the item you want. In the shop, simply place your order as usual and look forward to your parcel 🙂
In your account, via the Newsletter button, you can remove individual or all subscriptions at any time and thus unsubscribe from the newsletter. As a guest, you can unsubscribe from the newsletter at any time via the link included in the newsletter.
If a package is delivered to you opened or damaged, please refuse acceptance. We will then send you a replacement as quickly as possible.
If you only notice damage after opening the package, please contact us directly (phone, email, or fax). We will then clarify how you can receive a replacement delivery as quickly as possible.
Yes. During the ordering process, you can also specify a DHL Packstation as the delivery address.
Yes, you can also order from Ramadan24 outside Germany. Please note the shipping costs, delivery conditions, and legal provisions of the respective destination countries.
You can pay at Ramadan24.de by bank transfer in advance, Sofortüberweisung, PayPal, purchase on invoice, instalment purchase and direct debit via Klarna, cash on delivery, and by credit card (VISA, Mastercard). Further information can be found under Payment methods.

