Welcome to our FAQ section!

How can we help you?

Frequently Asked Questions

We are a purely online shop without any physical stores, which allows us to save considerable operating and overhead costs. We always strive to offer our products at the lowest possible prices. Naturally, these prices are always based on the offers from our suppliers.

For items that are in stock, delivery within Germany takes 1-3 working days.

Simply use our search field. If you can’t find the item you’re looking for, please contact us directly: info@ramadan24.de or via WhatsApp +49(0)15 15 9 24 24 33

Orders placed in the Ramadan24 online shop are delivered by DHL or Deutsche Post. Deliveries abroad are handled by different carriers depending on the destination.

If you like something on Ramadan24.de, simply click the “To the Shop” button. We will redirect you directly to the online shop where you can purchase the desired item. Order as usual in the shop and look forward to your package 🙂

You can remove individual or all subscriptions and thus unsubscribe from the newsletter at any time in your account via the newsletter button. As a guest, you can unsubscribe from the newsletter at any time via the link included in the newsletter.

If you receive an opened or damaged package, please refuse delivery. We will then send you a replacement as soon as possible.

If you discover damage only after opening the package, please contact us directly (by phone, email, or fax). We will then determine how you can receive a replacement as quickly as possible.

Yes. You can also specify a DHL Packstation as the delivery address during the ordering process.

Yes, you can also order from Ramadan24 outside of Germany. Please note the shipping costs, delivery conditions, and legal regulations of the respective delivery countries.

You can pay at Ramadan24.de by prepayment, instant bank transfer, PayPal, invoice, installment payment and direct debit via Klarna, cash on delivery and by credit card (VISA, Mastercard). Further information can be found under Payment Methods.